10 Past 10 Timepieces (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in a secure and responsible manner in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs).
1. Collection of Personal Information
We collect personal information that is necessary for us to operate our business and comply with legal obligations. This may include:
Your full name, date of birth, and contact details
Address and proof of residence
Identification documents (e.g. driver’s licence, passport, or other government-issued photo ID)
Payment information and transaction history
Details about watches or timepieces bought or sold
If you are selling a watch to us privately, we are required under applicable second-hand dealer regulations to verify your identity. This may include requesting a form of identification that contains your name, signature, and residential address, issued by an Australian or foreign authority (e.g. a driver’s licence, national ID card, or utility bill).
2. Use of Personal Information
We collect and use personal information for the following purposes:
To verify your identity
To conduct and record sales and purchases
To meet our legal and regulatory obligations (including reporting to law enforcement or government agencies if required)
To manage our business operations and maintain accurate transaction records
To communicate with you about your transaction
3. Disclosure of Personal Information
We do not sell or rent your personal information. However, we may disclose your information:
To law enforcement agencies or regulators where required by law
To third-party service providers who assist with our operations (e.g. payment processors, couriers)
When required to comply with legal obligations, including under second-hand dealer laws
4. Storage and Security
We take reasonable steps to ensure your personal information is stored securely and protected from misuse, loss, unauthorised access, or disclosure. This includes both digital and physical safeguards.
5. Access and Correction
You may request access to your personal information or request corrections if you believe the information we hold is inaccurate or outdated. Please contact us using the details below.
6. Contact Us
If you have any questions, concerns, or would like to access or update your personal information, please contact:
